Senior Billing Representative, UnitedHealth Group

This position is full-time (40 hours/week) Monday – Friday. Employees are required to work our normal business hours of 8:00 am – 5:00 pm. It may be necessary, given the business need, to work occasional overtime or weekends.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsiblities:

• Acts as a Subject Matter Expert (SME) for billing functions and payer guidelines, with a focus on PBM billing
• Mentor to other staff members by providing guidance and support
• Evaluate accounts for correctness to ensure they are billed appropriately and transmitted on a timely basis
• Assists with payer projects
• Creates invoices that are accurately generated and submitted on a timely basis
• Identifies any trends or billing inaccuracies with investigation and resolution, escalating to Supervisor/Manager when assistance is needed
• Completes account reviews/correction requests submitted by other departments within established turnaround times
• Adheres to Regulatory / Payor Guidelines and policies & procedures
• Provides exceptional customer service to internal and external customers
• Other duties as assigned

Will serve as the Subject Matter Expert (SME) for the billing team, with a focus on PBM billing. Responsibilities include daily billing/creating invoices as well as being responsible for level 2 or above tasks.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of Home Infusion Accounts Receivable and/or Billing experience

Preferred Qualifications:

• Basic level skill in Microsoft Excel (opening a workbook, inserting a row, selecting font style and size)
• Basic level skill in Microsoft Word (opening a document, cutting, pasting and aligning text, selecting font type and size)

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

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