Phone Customer Support

Employer: ModSquad

ModSquad supports multiple top-tier digital brands, gaming companies and e-Commerce businesses with “A Game” in Phone Customer Support!

Here’s what it takes to make our team and if you have the following, we’ve got a home with ModSquad!

1. Phone experience is required
2. Agility, Empathy, Street Smarts
3. Fully developed verbal skills
4. There is never a problem, only solutions
5. Resilience and a will to succeed

***Incentives available for select projects***

What’s in it for you:

• Plenty of work opportunities
• Smart and supportive leaders
• Flexible self-scheduling
• Once a team member, access to ‘Hot Gigs’ postings, pick your project
• Work from home
• Market-based rates – Discussed during your first interview
• Paid orientation

What are we looking for:

• Phone customer support skills/experience
• Agents interested in creating an excellent experience for the customer
• Professional delivery of customer support
• Team friendly
• You are tech-savvy
• You have solid spoken English language skills

Availability:

• 20 hours per week or more, based on your needs
• ***Shifts vary based on selected projects***
• Immediate projects

Requirements:

• Ability to pass background check
• Dedicated laptop or desktop computer with Windows 10 or above
• Quality headset for phone projects
• Quiet workspace
• Willingness to install MSQ security software and 2FA app on phone

APPLY HERE