The CSS needs to work effectively as part of a multi-functional team involving sales, engineering/R&D, operations, customer service, technical services, marketing, quality, validation, legal, logistics, purchasing, supply chain, etc. Critical ability to be agile, and to investigate key internal/external customer requirements, and respond quickly with solutions. This role is expected to understand the documentation content, anticipate customer inquiries and ensure documentation addresses customer needs.
REQUIRED QUALIFICATIONS
REQUIRED
- High School Diploma or equivalent
- 0-3 years’ experience in customer service
- Strong interpersonal skills with an ability to consistently empathize with internal and external customers
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to adapt to change in a fast paced environment and work well in a team environment
PREFERRED
- Experience in a manufacturing or technical environment
- Experience in a regulated industry
- Process working knowledge of production operations
- Experience with a manufacturing environment involving molding, extrusion, packaging, and / or assembly
- Capable of reading and understanding blueprints and part drawings
- Experience with Customer Relationship Management Software (Salesforce.com experience is a Plus)
- Experience with any Enterprise Resource Planning (ERP) Software (Experience with QAD is a Plus)
Apple Watch Series 9 [GPS 41mm] Smartwatch with (PRODUCT) RED Aluminum Case with (PRODUCT) RED Sport Band S/M. Fitness Tracker, ECG Apps, Always-On Retina Display, Water Resistant
$299.00 (as of July 26, 2024 13:35 GMT -05:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
