- Provide valuable feedback and expertise to product to prioritize features that will improve customer experience
- Customer advocacy, seeking testimonials & referrals
- Creating customer-facing content like case studies and help center articles
- Use Terminal49.com and other software tools to manage all of operations and customer support
- Expanding accounts (upselling and cross-selling)
- Driving retention & renewals, negotiating contracts
- Become a subject-matter expert on logistics and supply chain operations
Essential Experience
- 4+ years of Customer Success experience
- You have deep experience owning each core responsibility listed above
- You’ve independently managed 40-70+ B2B accounts
- You’ve implemented and refined best practices that scaled amid exponential growth cycles
- You have proven ability to take objectives, break them down into actionable plans, and manage your own timelines and progress
- You’ve actively assisted new teammates in getting up to speed
Amazon Gift Card Christmas Presents (Print at Home)
$50.00 (as of December 26, 2024 08:02 GMT -06:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)Amazon.com Gift Cards never expire and carry no fees. Multiple gift card designs and denominations t... read more
The Night Before Christmas (Little Golden Book)
33% Off
