The Retail Operations Team is looking for a goal-oriented entrepreneurial minded Catalog and Operations Specialist to support the Account Management team in initiating and maintaining the highest quality catalog data and assist with back-end operations to support the growth of our clients’ Amazon business.
If you are naturally curious, driven, and have a strong desire to master the evolving the eCommerce landscape, we want to hear from you!
Essential Functions:
- Understand and be able to execute support for both the Amazon Seller and Vendor platforms including but not limited to:
- New item creation and set up
- Creation, audit, and maintenance of product variations
- Performing of regular audits through search, detail page views and catalog data, and take necessary actions to align customer experience with strategy
- Catalog Management/Product Listings
- Case Management
- Promotion Implementation and Tracking
- Content Optimization
- Brand Registry
- FBA (Fulfillment by Amazon) Shipment Processing
Core Competencies:
- Learning on the Fly: Learns quickly when facing new problems, relentless learner, open to change, improves, enjoys challenges and finding solutions
- Dealing with Ambiguity: Can effectively cope with change, can decide or act without the total picture, comfortably handles risk and uncertainty
- Drive for Results: Exceeds goals successfully, constantly & consistently a top performer, and pushes themselves
- Personal Learning: Picks up on the need to change personal, interpersonal, and managerial behavior, seeks feedback, adjusts
- Peer Relationships: Finds common ground/solves problems for the good of all, solves problems with peers, is a team player, collaborates and supports peers
- Action Oriented: Enjoys working hard, full of energy for new challenges, seizes opportunity
Requirements:
- Expertly honed project management skills and a power user of tools like Wrike, Google Drive, Google Sheets, and Slack
- A creative, analytical person who can identify anomalies in data and takes action appropriately to ensure a best-in-class experience for either our client, the Amazon customer, or internal team, depending on the project and data set
- Experience articulating issues in a clear manner and developing the best path forward
- Self-driven to succeed but collaborative with a team
- High-level understanding of complex Excel calculations and functions
- Bachelor’s degree
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