Account Activation Specialist , Homepoint

Essential Duties and Responsibilities:

Account Acquisition Specialists are expected to increase and grow the company’s TPO Wholesale & Non-delegated Correspondent lending business by activating inactive loan officers with approved brokers, community banks, and credit unions. This is a great opportunity for individuals looking to get into the industry or advance their mortgage career!

• Contact, solicit and make presentations to mortgage brokers and financial institutions regarding various product offerings available through HPFC.
• Familiarize prospective mortgage brokers with the Home Point value proposition.
• Learn HPFC pricing, product, and process strategies.
• Obtain commitments from brokers to lock loans with homepoint.
• Assist prospective brokers with loan submission.
• Complete contact reports, customer relationship management data and any other reports or data collection required by HPFC.
• Perform related duties as assigned by manager.
• Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

• 6+ months of experience in Customer Service, Retail, and / or Sales environment.
• Strong interpersonal skills with an extreme passion for client service.
• Proficiency in the Microsoft Office suite.
• Organized, disciplined, and accountable for results.
• Excellent written, verbal and visual/presentation communication skills.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Must be able to communicate effectively with others

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