UnitedHealth Group / Optum β Remote (US-based)
π§Ύ About the Role
Optum is a global health services company dedicated to improving lives through technology and care. As a Collections Representative, youβll work directly with payers to resolve claims, reduce outstanding balances, and contribute to smarter, more efficient healthcare operations. This role is ideal for someone who thrives in a fast-paced, detail-driven environment.
β
Position Highlights
β’ $17.74 β $31.63 per hour (based on experience & location)
β’ Full-time, Non-exempt
β’ Remote within the U.S.
β’ Paid training (4β8 weeks), full benefits, 401(k), stock purchase program
π What Youβll Own
β’ Review and prioritize outstanding accounts receivable
β’ Follow up with insurance payers to resolve claims
β’ Document and process refunds, denials, and adjustments
β’ Identify bad debt and duplicate payments
β’ Collaborate with internal teams and offshore partners
β’ Ensure compliance with regulatory and payer guidelines
β’ Deliver exceptional service to both internal and external stakeholders
π― Must-Have Traits
β’ High school diploma or GED
β’ 2+ years of medical insurance collections or infusion billing
β’ Proficient with Microsoft Word, Excel, Outlook, and Teams
β’ Strong analytical and follow-through skills
β’ Able to work Monday β Friday, 8-hour shifts between 7 AM β 7 PM CST (occasional OT/weekends as needed)
π» Remote Requirements
β’ Private, dedicated workspace
β’ High-speed internet (UHG-approved or existing connection)
β’ Must safeguard sensitive documents and data
π‘ Why Itβs a Win for Remote Job Seekers
β’ Long-term stability and national impact
β’ Flexibility to work from home
β’ Opportunity to work in healthcare without being patient-facing
β’ Inclusive culture and structured growth paths
βοΈ Call to Action
If youβre detail-oriented, self-driven, and ready to bring clarity to the complex world of healthcare billing, this remote opportunity is your next career move. Apply today and join a team thatβs transforming care through compassion and technology.