Virtual Patient Coordinator

Some day-to-day responsibilities include: 

• Answers all incoming calls, emails and live chats 
• Transfers calls or takes messages as necessary 
• Registers new patients in electronic medical record
• Schedules new patient consultations and ensures all new patient questionnaires are completed prior to consultation with provider
• Emails new patient “welcome packets” after successful registration
• Provides patients with accurate information when answering questions and concerns
• Maintains patient records and protects patient confidentiality 

Education, Licenses, Certifications

• Bachelor’s degree 
• Exceptional customer service skills 

Employment Type

This is a full-time non-exempt position.