Transcription Specialist

Employer: Press Ganey

About Press Ganey:
Press Ganeypioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

Position Description/Overview:

Press Ganey currently has an exciting opportunity for multiple Transcription Specialist roles. This is a remote position. Thisrole supports the Survey Data CollectionDepartment.

The Bi-Lingual Transcription Specialistis responsible for typing written comments from surveys into a database program. The individual will be responsible for maintaining an acceptable rate of speed and accuracy when typing comments and meet commenting performance standards.

Duties & Responsibilities:

• Read questionnaires to determine type of comment.
• Inputs written comments from surveys into software according to established guidelines.
• Maintainacceptable comment processing performance standards.
• Maintainacceptable accuracy according to established guidelines (99.5%)

• Maintain acceptable speed according to established guidelines (55 words per minute).
• Performs other duties as may be appropriately required.

Qualifications:

• Previous typing or data entry computer skills required.

• Typing speed of 55 words per minute is required.
• Must be able to read and interpret typed and/or handwritten text.
• Must be ableto work independently.
• The candidate must have high attention to detail.

Minimum Education:

• High school graduate or equivalent required

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