We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.
No sales or collections involved!
Come Join Our Team
Base wage of $10-11/hour dependent on location
Flexible part-time schedules within company operating hours
Work remote from the comfort of your home
We will train the right candidate
Positive attitude and willingness to learn.
Job Requirements
Must be 18 years or older
Ability to read and speak clearly
Ability to handle difficult calls in a professional manner
Must be available to work within the hours of 4PM-11PM CST Monday – Friday and 10AM-6PM CST Saturday –Sunday
Must be able to work 1 weekend shift (either a Saturday or Sunday) each week
Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
Typing speed of 30 wpm while maintaining accuracy is preferred
Ability to sit and type for majority of shift
Ability to provide own equipment (laptop, headset, webcam etc.)
Have a dedicated, quiet working space that is free of distractions to conduct business
Equipment Requirement
Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:
Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
NO Chromebooks – these are not compatible with our systems
8 GB of RAM
Quad Core Processor
Most recently updated version of Chrome browser
Ability to download software to the computer
A personal email address capable of receiving files
10 Mbps download internet access speed
Direct plug-in wired access to the data connection
Direct plug-in access for power for computer or laptop
USB or WIRED headset with mic (No Bluetooth)
Working webcam
Smart phone capable of downloading apps and receiving incoming messages via data or Wi-Fi connection
Join the Dynata team today!
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.