Bring your passion for technology and customer service to a dynamic remote call center environment where you’ll solve problems, guide customers, and deliver world-class support.
About VXI Global Solutions
VXI Global Solutions is a leader in customer experience, digital solutions, and BPO services. Founded in 1998, we operate in more than 40 locations worldwide with 40,000 employees. We support some of the world’s most respected brands with multilingual customer support, CX advisory, software development, and automation services.
Schedule
- Full-time, remote
- Positions available in multiple U.S. states (AL, GA, FL, MS, MI, and more)
- Must have a private workspace and hardwired internet connection
What You’ll Do
- Handle customer inquiries via phone with clear, effective communication
- Diagnose and resolve issues with iOS, macOS, smartphones, tablets, and PCs
- Use multiple systems to research and provide real-time solutions
- Adapt communication style to meet customer needs
- Collaborate with team members to share expertise and solve problems
What You Need
- Experience in customer-facing roles (call center or support preferred; volunteer/academic experience counts)
- Solid understanding of iOS, macOS, smartphones, tablets, or PCs
- Ability to stay composed under pressure and respond professionally
- Strong problem-solving, communication, and time-management skills
- Confidence navigating multiple software tools and systems
- Reliable high-speed internet (20 Mbps download / 10 Mbps upload) with Ethernet connection (Wi-Fi not acceptable)
Benefits
- Pay: $17.31 per hour, with performance-based incentives
- Full medical, dental, and vision coverage
- $25/month per line for unlimited phone, text, and data
- Paid training and career advancement opportunities
- Referral bonuses through the Referral for Life Program
- Supportive, inclusive work culture with a focus on growth and learning
Seize the opportunity to grow your career in a globally recognized company.
Apply today and join a team where your contributions make a difference every day.
Happy Hunting,
~Two Chicks…