Two Chicks With A Side Hustle

What you do each day:   

  • Ensure that the Bookkeeping team is providing world-class service for our Pros
  • Lead training and coaching sessions for team members
  • Delegate resource allocation, team attendance, and track key metrics for the team
  • Meet month-end service delivery deadlines for all dedicated accounts, including all actions necessary to deliver completed and reconciled books 
  • Guide our customers through a white-glove onboarding journey and ensure that each customer is confident and has completed books once the onboarding journey is complete
  • Draw upon your extensive bookkeeping and accounting expertise to answer client questions, including financial statement errors, chart of accounts cleanup, sales tax matters, unresolved A/P and/or A/R issues, merchant services, and questions regarding third-party interactions
  • Foster exceptional customer experiences and interactions, and employ robust organizational and communication skills to guarantee timely client follow-ups

Qualifications: 

  • 3+ years of U.S. bookkeeping/accounting experience with in-depth understanding of SMB accounting methods and processes, including:
    • Consolidation and preparation of financial statements
    • Month-end book close and consolidation process, including journal entries, account reconciliations and flux analysis, A/P and A/R
  • Bachelor’s degree in Accounting or Finance, a similar certification or level of experience (such as QBO Proadvisor)
  • 1+ years experience leading or mentoring others