Systems Administrator

Benefits and Perks:

We offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance with equity-based premium tiers
• NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations) Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more!
• Continued Education Reimbursement: up to $500 per year & 2 paid CEU days.
• Flex Spending Account
• Life Insurance
• Eligibility for Federal Student Loan Forgiveness
• Paid time off: PTO starting at .05769 accrual rate per hour worked.
• 8 hours volunteer paid time off annually.
• 8 paid federal holidays & 2 paid floating holidays.
• Retirement: 403 (b) with employer match, 50% for the first 6% deferred
• 8 weeks Paid Parental Leave
• Pet Insurance
• Bereavement Leave
• Earned Extended Leave
• Free subscription to Headspace App
• Time off to vote.
• Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.

We also offer:

• Start date flexibility.
• Travel reimbursement.

 

Minimum Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field OR 5+ years of experience in IT system administration and project management, preferably within a healthcare environment. 
• Experience with EHR system implementation and support. 
• Strong understanding of healthcare regulatory requirements, including HIPAA. 
• Excellent communication and leadership skills, with the ability to manage IT infrastructure and align with clinical goals. 
  

Your Day-to-Day Responsibilities:

System Administration: 

• Manage and maintain IT infrastructure, including servers, networks, and workstations, ensuring high availability and security. 
• Administer Linux and Windows servers, performing routine monitoring, system analysis, and backup procedures to maintain system integrity. 
• Oversee user account management, system updates, and compliance with healthcare regulations like HIPAA. 
• Monitor and manage cloud environments (AWS/Azure) to ensure scalability, performance, and security. 
• Troubleshoot basic to moderately complex application and system issues, escalating more complex issues as appropriate. 
  

Project Management: 

• Lead healthcare IT projects, including the implementation and optimization of Electronic Health Record (EHR) systems, scheduling tools, and billing solutions. 
• Define project scope, deliverables, and timelines, ensuring alignment with clinical and operational goals. 
• Coordinate cross-functional teams, collaborating with clinical staff, IT support, and vendors to deliver IT solutions. 
• Develop and track project timelines, ensuring on-time and within-budget completion. 
  

Healthcare IT and Application Support: 

• Serve as the primary contact between clinical staff, application support teams, and informatics, ensuring effective communication and system support. 
• Lead the implementation and support of healthcare software systems, ensuring interoperability and user adoption. 
• Provide leadership for the application support team, establishing best practices and mentoring staff on troubleshooting and issue resolution. 
  

Process Optimization & Automation: 

• Identify opportunities for system and process improvements, leveraging automation tools to enhance clinical and administrative workflows. 
• Collaborate with clinical teams to optimize workflows, improve patient care, and streamline operations through IT solutions. 
• Create and manage automation scripts using PowerShell or Python to enhance operational efficiency. 
  

Core Competencies: 

• System Administration: Proficiency in managing Linux/Windows servers, cloud environments, and healthcare software systems. 
• Healthcare IT Leadership: Expertise in managing IT systems within a healthcare setting, ensuring compliance with regulatory requirements like HIPAA. 
• Project Management: Ability to manage multiple projects simultaneously, focusing on healthcare IT system implementations and optimizations. 
• Cross-functional Collaboration: Strong ability to work with clinical teams, IT support, and vendors to deliver effective solutions. 
• Application Support: Experience in leading support teams to resolve application issues and improve overall system performance. 
• Process Improvement & Automation: Skilled in identifying opportunities for process improvements and implementing automation to streamline operations. 
  

Technical Skills: 

• Operating Systems: Windows Server, Linux 
• Cloud Platforms: AWS, Azure 
• Database Management: MySQL, PostgreSQL, MS SQL Server 
• Network & Security: VPN, firewall management, backup systems, network monitoring 
• Programming & Scripting: PowerShell, Python 
• Other Tools:  Splunk 

About Us:

At PPNCS, we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That’s why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more: Our Mission.

When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom.