About the Role:
- Processing surplus lines tax transactions for all states within the deadlines set by those state entities. This includes, but is not limited to, affidavit processing, forwarding of policy to appropriate state (if required), and logging of transactions, etc.
- Working at the direction of the Compliance Manager to complete surplus lines state audits or inquiries – verifying transactions, documents, and filings
- Ensuring all compliance guidelines are properly followed on non-admitted transactions
- Performing other related duties as assigned
- Must have exceptional attention to detail
- Ability to organize and prioritize workload to meet deadlines
- Excellent communication and interpersonal skills
- Ability to prioritize and execute tasks independently in a fast paced environment
What we look for:
- High school graduate or equivalent education.
- 1+ years of customer service experience.
- Excellent written and verbal communication skills with the ability to receive and make calls with confidence.
- Strong organizational and desk management skills.
- Ability to be a team player collaborating with customers and others within the organization.
- Detail oriented to complete tasks accurately.
- Strong work ethic and time management skills.
- Working knowledge of Microsoft Office, web-based programs, and comfortable learning new software.
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