Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Are you comfortable making professional, high volume “outbound” phone calls?
Are you skilled with negotiating?
About the Role
The Subrogation Recovery Analyst will negotiate reimbursements from third-party, liability cases on behalf of health plans.
Responsibilities
Managing an inventory of cases for health plan reimbursement in third-party liability (TPL) situations.
Making outbound calls and communicating with attorneys, insurance adjusters, health providers and health plan members.
Responding to and making requests for information and documentation relating to healthcare recovery rights.
Applying in-depth knowledge of applicable state and federal laws related to healthcare recovery rights
Monitoring and negotiating resolution of health plan reimbursement rights
Requirements
Be able to work Monday thru Friday, 8am – 5pm or 8:30am – 5pm, on either “CST” or “EST” schedules.
Be comfortable doing a heavy amount of professional, unscripted, outbound phone calling work.
Be able to negotiate and make quick decisions using guidelines.
Be able to work well under pressure and in a fast paced, high-volume environment
Possess great prioritization and multi-tasking skills while having a high attention to detail.
Have excellent verbal and written communication skills
Be able to successfully pass a criminal background check and drug test
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your work day.
Working For You
Perks and rewards designed for you:
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family’s needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.