Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow. Apply here for your next career!
Academy of Art University is seeking an experienced Financial Aid Intake Specialist to support new students. If you have an appreciation for the arts and education and desire to work remotely, Academy of Art University encourages you to consider joining our team. Financial Aid Intake Specialists communicate with new students, by phone, email and sometimes virtually, every day. This position offers a rewarding opportunity to work with aspiring artists.
Responsibilities:
- Answer student questions and anticipate financial concerns in a manner that is customer focused. Where necessary, counsel students to ensure financial obligations are honored
- Inform and advise students and parents regarding eligibility and responsibilities of financial aid programs; interpret and explain policies, application procedures and availability of funding from various sources
- Provide checklist and support for Student/Parent for future financial aid appointments:
- FAFSA
- Institutional Application
- Entrance Counseling
- Stafford/Plus-Promissory notes
- Parent Plus Loan Information
- Tax Transcript (if necessary)
- VA documentation (if necessary)
- Checks NSLDS (National Student Loan Data System) and COD (Common Origination and Disbursement) to determine students who previously attended college
- Assist with scheduling prospective students with Student Financial Services Representative.
Qualifications:
- Possess a bachelor’s degree, associate degree, or relevant experience
- Previous financial aid experience
- Passionate about student success and higher education
- Empathetic, patient, and positive
- Excellent phone and written communication skills
- Able to thrive in a dynamic and deadline-driven environment
This position is fully remote working:
Monday – Friday 8:30 am to 5:30 pm Pacific Standard Time
Compensation: $24.76 per hour
Academy of Art University is based solely in San Francisco, California. This job opportunity may be available for remote work from a predesignated location within the contiguous United States.
Benefits:
Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days’ accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester. Employees also have access to our multi-lane swimming pool, fitness center and recreational programs, including our NCAA Division II events.
Academy of Art University, established in 1929 by Richard S. Stephens, transforms aspiring students into professional artists and designers. For three generations, the Stephens family has been devoted to the development of aspiring artists and has held the fundamental belief that with proper instruction, hard work and dedication, students can learn the skills necessary to become artistic professionals.