Two Chicks With A Side Hustle

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Under limited supervision, identify and resolve complex claims and discrepancies.
  • Generate and analyze diverse reports and work lists in the identification and resolution of complex patient account issue.
  • Review and resolve outstanding payments from past due accounts.
  • Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
  • Perform administrative functions in adherence to company policies and procedures; ensuring timely and complete documentation of activities performed.
  • May serve as a point of contact for customers and/or vendors in response to general inquiries and unresolved issues.
  • May mentor other staff as applicable.
  • May escalate issues to supervisor for resolution, as deemed necessary.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.
  • EDUCATION: High School Diploma required; Associate’s Degree desirable EXPERIENCE AND REQUIRED SKILLS:   
  • 2 – 4 years’ related experience; or an associate or bachelor’s degree without experience.
  • General computer skills with working knowledge in word processing, spreadsheet, and email applications.