This is a client-facing, consultative claims role. You’re not adjusting day-to-day like a desk adjuster. You’re advocating for complex clients, tracking large/complex claims, advising on coverage/strategy, and pushing for better outcomes (including reserve negotiations) with carriers and brokers. Think: “claims quarterback” + “trusted advisor.”
About Gallagher
Gallagher is a global insurance brokerage and risk management firm. This team sits inside their Claims and Risk Consulting function, built to help clients stay ahead of evolving risk and regulations with data, tools, and specialist support.
Schedule
• Fully remote eligible
• Moderate travel required (some overnight)
• Must be able to travel by car/air and occasionally work outside normal hours
• Licenses: must be able to obtain appropriate licenses in states where business is conducted
What You’ll Do
• Advocate for complex clients by monitoring large/complex claims and documenting key activity
• Advise clients and brokers on claims and coverage issues
• Facilitate and attend client meetings and claims reviews
• Negotiate reserve changes when appropriate to improve client outcomes
• Provide client status reports and review action plans/reserves with an eye on client costs
• Gather claims info from clients and carriers and communicate updates clearly and quickly
• Review new problematic/complex claims for assigned clients and build an action plan to drive resolution
What You Need
• Bachelor’s degree or equivalent experience
• 5+ years related experience in Safety, Risk, or Insurance
• Ability to obtain multi-state licensing as needed
• Excellent written/verbal communication and strong stakeholder management
• Proficiency in Microsoft Office
• Strong judgment, confidentiality, time management, and organization
Nice to Have
• ARM, ASP, or CSP
Compensation & Benefits
• Base salary range: $84,500–$165,000
• Medical/dental/vision from day one
• Life and accident insurance
• 401(k) + Roth
• HSA/FSA
• Educational reimbursement
• Paid parental leave
• Talkspace + training programs + wellness initiatives + charitable matching
Backbone note: this role is more consulting and client management than pure claims handling. If you like influencing outcomes, presenting to clients, and navigating carriers/brokers, it’s a fit. If you prefer heads-down file work with minimal meetings, this will drain you.
Happy Hunting,
~Two Chicks…