Bring your bilingual skills to a rewarding role helping customers while working 100% from home.
About VXI Global Solutions
VXI Global Solutions is a global leader in customer service, digital solutions, and BPO. Founded in 1998, we operate in more than 40 locations across North America, Asia, Europe, and the Caribbean with over 40,000 employees. We partner with the world’s most respected brands to deliver multilingual customer support, software development, CX advisory, and automation services.
Schedule
- Full-time, 40 hours per week
- Remote (work from home)
- Must be a California resident
What You’ll Do
- Handle inbound calls in both Spanish and English, assisting customers with inquiries and portal troubleshooting
- Provide clear solutions to customer issues with a focus on first-call resolution
- Meet performance standards including quality, adherence, and average handle time
- Mentor less experienced associates when needed
- Maintain accurate documentation of interactions and escalate as necessary
What You Need
- High school diploma or GED required
- At least 6 months of customer service experience
- Ability to navigate multiple computer screens and multitask effectively
- Typing speed of 25 WPM with 95% accuracy
- Proficiency with Microsoft Office Suite and comfort learning new technology
- Strong communication skills in Spanish and English
- Quiet, distraction-free home office setup with reliable internet (Ethernet required)
- Professional presence on live video calls
Benefits
- $16.50/hour base pay + $1.00/hour language premium
- 100% paid training with ongoing refreshers
- Optional medical, dental, vision, and life insurance (effective after one month)
- Referral program: earn $20 per paycheck per referral (no cap)
- Discounted T-Mobile phone plan: $25/month for unlimited talk, text, and data (up to 5 lines)
- Career growth and advancement opportunities
- Work-from-home convenience with company-provided equipment
Use your bilingual expertise to support customers and grow your career with a top global company.
Apply today and take the next step toward building your future with VXI.
Happy Hunting,
~Two Chicks…