Two Chicks With A Side Hustle

How You’ll Spend Your Time

  • Guide client users on Numerator’s web based platforms to navigate the system, interpret results and design reports to answer business questions while maintaining a professional and empathetic attitude.
  • Providing prompt and thorough response to client inquiries.
  • Utilize designated support solutions/software in order to manage and document customer interactions.
  • Connect client business needs to Numerator solutions in order to support client retention and growth.
  • Develop a deep understanding of Numerator data, solutions and services including key differentiators.
  • Educate clients on data methodology, site navigation and report outputs.
  • Ensure customer satisfaction and provide professional customer support.
  • Facilitate resolution of issues with respective internal teams through designated internal systems.
  • Support and communicate with clients on operational and analytical elements of survey projects (e.g., questionnaire feedback, sample selection criteria and quota design, quality checks, methodological design, etc.)
  • Should be well-versed in both Numerator Insights & Survey offerings and capabilities as well as broad awareness of the full suite of Numerator data sources to ensure content addresses client objectives

What You’ll Bring to Numerator

  • Bachelor’s Degree or equivalent with a passion for marketing
  • Proficient in Excel and PowerPoint (or equivalent).
  • Prefer experience with large data sets a plus.
  • Self-confidence coupled with strong presentation skills.
  • Strong communication skills, adept at multitasking and task prioritization
  • Experience with quantitative research is a plus
  • Experience working with large data sets to build a story a plus.
  • Experience in Consumer Goods, Retail or Market Research Industry is a plus.

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