Social Media Coordinator, Khoros - Two Chicks With A Side Hustle

Khoros is seeking a Social Media Coordinator to add to our growing professional services team. The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is preferred, as is a sense of curiosity and a “can-do” attitude. The successful candidate will be an organized, thoughtful communicator, with an interest in learning more about social media.

This role is budgeted for $21/hr. Salary will ultimately be based on a candidate’s experience and external market factors.

Responsibilities

Monitor and manage customers’ brands across major social networks and actively mine social conversations for relevant information and opportunities to engage.

Manage high levels of inbound conversations, proactively identifying efficiencies.
Manage paid and organic content publishing across major social networks via the Khoros platform.
Work with strategists, analysts and customer teams to plan, forecast, and report for social media marketing and care programs.

Collect and analyze information from multiple data sources, ensuring data is reliable, using technical expertise and tools to uncover insights, statistics and trends.
Responsible for downloading raw data reports that chart customer KPIs and provide insight and analysis as to what the numbers mean for the customer’s daily operations as well as long-term strategy.

Qualifications

Bachelor’s degree (or equivalent)

1-3 years in the social media space or equivalent combination of experience, education, and training
Demonstrate passion for social and an eagerness to learn and share new trends in the social and digital marketing space.
Some weekend/evening coverage may be required.

Apply Now