Senior Systems Engineer

Employer: Aflac

Job Summary

Provides technical leadership for systems on multiple platforms; uses associated software and hardware products including installing, configuring, and testing system software; monitors system capacity and performance; analyzes, resolves, and documents problems; researches and recommends enhancements to the infrastructure; plans disaster recovery procedures; provides technical consulting on the use and integration of applications into the organization’s infrastructure Ensures the design of an integrated environment for ease of use to meet requirements for performance, scalability, and operations; demonstrates a high level of knowledge surrounding operating systems and associated software and hardware products currently used within the organization, as well as the current enterprise architecture standards, including the operating system, central processing unit, storage devices, middleware, compilers, database management systems, system utilities, and the security environment.

Principal Duties & Responsibilities:

Works on multiple projects/assignments at a time as a member of each project team, often as a project leader; works on small and large projects/assignments that are often complex, have system-wide impact and integrate across the organization; projects require significant knowledge and skill in multiple technical environments and disciplines
Participates on multiple project teams, installs operating systems or major subsystems and associated software and hardware products; enhances activities, and performs as related maintenance and support; backups manager as necessary
Mentors less experienced personnel in their specific areas of expertise; manages workload assignment and other management related issues when Manager is not available

Serves as escalation point of contact to internal and external clients who are experiencing problems to address unresolved support issues across multiple areas of expertise
Leads others in analyzing assigned specifications, planning, designing, and implementing software solutions, uses appropriate software engineering processes. Develops recommendations to improve performance based
Designs and participates in system integration testing of operating systems, system utilities, and technologies; ensures that the test evaluates all possible impacts of the new technology on the current infrastructure

Provides technical consulting on highly complex issues surrounding the use of the organization’s infrastructure and on the integration of application systems into the infrastructure
Maintains a current understanding of systems software and IT architecture, products, services, processes, and methodologies; evaluates technology options and makes recommendations to management
Manages workload and assignments

Provides appropriate documentation for the operations environment necessary to meet SLAs
Performs other related duties as required

Professional – Education & Experience:

Bachelor’s Degree in Computer Science, Information Systems, Engineering,
Six or more years of solutions-based data processing experience with a concentration in systems engineering, operating systems and network design/configuration and management, or an equivalent combination of education and experience.

Job Knowledge & Skills: