A day in the life…
- Act as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers
- Successfully troubleshoot and resolve all customer service inquiries or issues via incoming phone contacts
- Provide Customers with critical service and product information, ensuring customer satisfaction via incoming phone contacts
- Process orders and enter data into order entry system via incoming phone contacts
- Track customer packages
- Other duties as assigned
You own this if you have…
- The ability to meet the Nordstrom Remote Work Policy and all detailed expectations, including, but not limited to:
- Reliable Internet connection with minimum required speeds of 5 MB/s upload and 50 MB/s download – Internet connection must be wired to modem; wireless internet connection not permitted
- A quiet, distraction free, secure home workspace
- The ability to work your entire shift using a computer while stationed at a desk, wearing a headset
- Participation in video calls using both the sound and video features of the video conference platform
- Excellent communication skills
- Conflict management skills and professional composure
- The ability to work in a fast-paced environment and demonstrate a high sense of urgency
- Understanding of computer systems and troubleshooting issues with minimal assistance
2024 Topps Baseball Complete Set Factory Sealed Box Set - Baseball Complete Sets
$59.99 (as of October 10, 2024 14:44 GMT -05:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)