Sales Support Specialist

Employer: Bluebeam

A Sales Support Team partners in support of the sales team throughout the entire sales process. This position will collaborate with sales representatives and the accounts (customers or partners) associated with those representatives and provides support to allow Sales additional freedom to spend more time in front of customers. Specialists use their knowledge of Bluebeam systems, policies and processes, communication skills, and problem-solving to support Sales and other team members in their efforts toward achieving Sales goals.

We hire people who:

Have integrity

See challenges as opportunities
Are committed to continual improvement
Know how to give and receive constructive feedback

Can fully commit to corporate decisions, even if they disagree with some of them
Demonstrate trust and are willing to be vulnerable about mistakes and weaknesses
Engage in positive, productive conflict and unfiltered debate of ideas

Hold peers accountable to ensure we achieve our company goals
Are laser-focused upon achievement of Bluebeam’s company-wide results

What you’ll be doing:

Communication and enforcement of sales and data policies for sales representatives/territories
- Act as a subject matter expert on policies and monitor that Sales stays compliant
Light Analytics
- Publish reports based on provided dashboards and provide to sales reps
Quoting
- Provide quotes for small run-rate opportunities
- Assist with coordinating quotes for multi-year agreements as needed
- Maintenance renewal quotes
License consolidations
- Provide the guidance and tools to assist with calculations
Order processing
- Review and process orders from customers, collect required documents, submit through to Order Management

Act as an in-house advocate to assist sales with closing business
- Track down issues with Legal, Finance, etc. that require answers before business can move forward
Maintain data hygiene across the Salesforce and Licensing systems as per establish guidelines
- Review Sales revenue and forecast dates for accuracy and compliance; notify reps if changes are needed
Be the subject matter expert for creation of new accounts in SFDC
- Account structure (parent/child/subsidiary)
- Account completeness
Act as data field owner for sensitive data in Bluebeam systems, i.e. customer email addresses
- Receive all change requests for these fields, secure needed approvals, make requested changed.

Understand the various Bluebeam technologies and serve as an informational resource to Sales
Identify challenges for Sales, propose solutions, and serve as an advocate for Sales in Customer Operations
Assist with specific ad hoc projects as needed

What we’d like to see in your background:

2-5 years in field/career experience
Minimum of 2 years in position

Salesforce
Licensing System
NetSuite

Excel
Outlook
WebEx

Exceptional communication skills
Problem solving skills
Organization and planning

Ability to prioritize
Listening skills
Creativity and innovation

Attention to detail
Customer-minded
Team-minded

Flexibility
Self-motivated
Open to changes

If you think you are a good match for the Bluebeam team, please send us the following:

Your Resume
Describe in your own words the following:
“How do you effectively build and maintain relationships with colleagues and/or customers?”

What We Offer

People-focused, entrepreneurial start-up culture with the backing of a stable, global, corporate entity Nemetschek Group.
Competitive compensation and benefits package including but not limited to fully paid employee medical, dental, education reimbursement and 401k match.

Work-life balance fostered through a culture of diversity, equity, inclusion, and appreciation of individual lifestyle needs.
The opportunity for continuous professional development and focus on employee health and wellness.

APPLY HERE

Employer: Bluebeam

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