The CSI Companies is currently seeking a REMOTE Patient Care Coordinator for a contract-to-hire position with one of our clients, one of the largest physician-led healthcare delivery networks in the United States, a Fortune 100 healthcare provider based out of their US offices.
Location: FULLY REMOTE! The flexibility to work from home!
Effective Date / Tentative Start Date: Interviewing Immediately!
Shift: Monday-Friday, Standard Business Hours
Pay: $17-$19+ depending on experience (and weekly pay!)
Job Description/Responsibilities:
Review and sort all incoming PA (Prior Authorization) request cases that require medical records
Prioritize the cases based on urgency and the timeline of the request
Reach out to various sources such as medical providers, hospitals, and clinics to obtain the required medical records
Communicate with patients, providers, and other relevant parties to obtain the necessary information for the case
Upload the received medical records into the system for further processing and review
Aim to complete 40 outreaches per day or 800 per month to ensure that all PA requests are processed in a timely manner
Provide support for RightFax, which is a system used for sending and receiving faxes electronically, with a goal of handling 120 archives and uploads daily
The job is critical to meet the guidelines set by CMS (Centers for Medicare and Medicaid Services) and health plan regulations for medical record outreaches in PA cases. Failure to meet these guidelines can lead to delays in the approval of PA requests and ultimately affect patient care.
Minimum Job Requirements:
High school diploma or equivalent required
Strong communication and interpersonal skills to interact with patients and healthcare providers
Ability to multitask and handle high-volume phone calls in a fast-paced environment
Basic computer skills, including data entry and navigating electronic health records systems
Familiarity with medical terminology and insurance procedures is a plus
About Us
The CSI Companies is a recruiting firm established in 1994 that has been awarded “Best of Staffing” for 5 years in a row. We provide outstanding services to the world’s leaders in the healthcare field as well as other organizations. For consideration, please submit your resume with all of your relevant experience included on it for immediate consideration. Only those candidates identified for an interview will be contacted.
Benefits Offered:
Weekly pay
Medical, dental, and vision coverage
Voluntary Life and AD&D coverage
Paid Training
Opportunity for advancement upon performance and availability