Remote Patient Advocate

No Patient Left Behind
At Atlas Health, we are on a mission to connect patients with the best philanthropic medical financial aid programs available. We save and improve lives by empowering hospitals and health systems to match, enroll, and collect from over 20,000 patient assistance and health equity programs through Atlas Navigator, our end-to-end AI-powered patient advocacy solution. Patients access and afford the care they need, and health systems secure reimbursement for care delivered.

Our people make a difference in patients’ lives every day. We are a dedicated, collaborative team that values radical transparency, accountability, continuous learning, thoughtful execution, and enjoying the journey. If you want to make an impact on the future of healthcare today, join us!

We are seeking a compassionate and tenacious Patient Advocate to help our patients navigate the complexities and obstacles of the healthcare system. Responsibilities include informing patients of their financial options, responding to patient and client queries, enrolling qualified patients into financial assistance programs, and coordinating the delivery of free medications and assistance payments.

To be a successful Patient Advocate, you should be highly empathetic, passionate about the well-being of patients, be driven to achieve set goals, and have a desire to learn more about the healthcare field.

Patient Advocate Responsibilities:

Enroll patients in philanthropic aid programs
Effectively manage post-enrollment work such as submitting claims or ordering medications
Reviewing patient enrollments for accuracy and completeness
Escalate and appeal patient assistance denials
Order, receive, and log medication orders
Coordinate medication deliveries to the designated pharmacy timely
Always provide exceptional customer service to both the patient and client
Provide patients with information they need to make informed financial decisions about their healthcare
Identify opportunities to improve Atlas products and services
Patient Advocate Requirements:

High-school diploma or equivalent
Strong listening and communication skills
Excellent written and verbal communication skills
Proficient computer skills
Attention to detail
Experience working in healthcare is preferred
Ability to offer emotional support and empathy
Have passion for the well-being of patients
Pass standard background check
Complete medical clearance per health system requirements (includes vaccination mandates)
Pay Range: This is a non-exempt position that starts at $20 per hour.

Resume and cover letter required to move forward with consideration

Benefits:

We offer a comprehensive benefit plan for our U.S. based employees which includes:

Health, dental and vision insurance
401K
Flexible time off
Paid Holidays
APPLY HERE