Remote Customer Service Representative - Two Chicks With A Side Hustle

$18.00 – $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

Pay Rate: $18.00 – $25.00+ per hour
Uncapped earning incentive
Availability to work between the hours of 10:00 am and 7:00pm central time
Permanent work from home position
All computer equipment provided
Full Time
Voted Top Workplace in Iowa
A comprehensive and highly competitive benefits package
Dental Insurance
Health Insurance
Vision Insurance
401K
Paid Holidays
Paid Time Off
Paid Emergency Time Off
And more!
What’s a typical day as a Customer Experience Associate? You’ll be:

Receiving challenging calls transferred from Tier 1 agents.
Assisting and troubleshooting customer concerns
Verifying data and information using a verification process
Addressing customer’s questions while displaying exceptional customer service skills
Documenting both customer concerns and solutions
Meeting or exceeding all managed metrics
Keeping your community safe and making a difference
This job might be an outstanding fit if you:

Are an ambitious customer focused individual
Have the ability to handle stressful customer interactions
Have one year of Call Center, Sales, or leadership experience
Have strong computer skills with dual monitor experience preferred
Display excellent verbal and written communication skills plus problem-solving skills
Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
Are be able to work from home with internet in a quiet area
Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

APPLY HERE