Remote – Customer Service Representative

Job details

Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking an  REMOTE Customer Service Representative   to work in Mason, OH. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.  

Pay Rate: $17 per hour

Why you should apply to be a  REMOTE Customer Service Representative:

• Competitive pay rate.
• Opportunity to work with a reputable company.
• Schedule: Mix of 830a-5p & 9a-530p; will have rotating Saturday & will get alternate day off during week
• Training Time: 830a-5pm
• REMOTE – MUST BE WITHIN 1 1/2 HOUR/ (60 miles) DRIVING DISTANCE FROM MASON LOCATION

What’s a typical day as a  REMOTE Customer Service Representative ? You’ll be:

• Assists customers telephonically and non-telephonically with service and support issues.
• Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
• Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.
• Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and company’s expectations.
• Uses courteous and professional language.
• Works effectively in a team environment. Creates a win-win resolution to problems.

This job might be an outstanding fit if you:

• High school diploma or GED equivalent is preferred.
• Ability to produce quality and professional written correspondence with customers Ability to demonstrate and perform basic math CS orientation
• Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers
• Commitment to providing resolution to customer issues on the first contact
• Strong English comprehension and a good command of grammar

What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a  REMOTE Customer Service Representative today!