Two Chicks With A Side Hustle

Knowledge Skills & Abilities Required

  • Strong understanding of collection management software like TSYS, SHAW, DM9, etc.
  • Excellent customer service skills
  • Informal leadership skills with desire and ability to mentor team members
  • Ability to maintain a high degree of confidentiality
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Strong level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

  • High School Diploma or equivalent combination of education and experience required
  • 2+ year collections experience required
  • 1+ year skip tracing and/or credit bureau experience required
  • 2+ years post charge-off collections experience preferred
  • Public Notary registration preferred