If you’re cool with high-volume outbound requests, follow-ups, and tight process work, this is a straightforward “get the records, document it cleanly, protect HIPAA” role.
About Advantmed
Advantmed supports healthcare organizations with services tied to medical record retrieval and related operations. This role sits in their record retrieval support function and focuses on outbound requests and follow-through.
Schedule
- Long-term seasonal (temporary) role
- Shift: 8:00 AM–5:00 PM PST (includes break)
- Remote
- Pay: $13–$15/hour
What You’ll Do
- Handle outgoing medical records requests through the company portal
- Contact healthcare facilities and provider offices to request records
- Respond to emails and provide professional phone and email support
- Protect confidentiality and follow HIPAA and company policies
- Flag and report customer service issues or potential HIPAA violations to leadership
- Keep your supervisor updated on progress, blockers, and special requests
- Support additional tasks as assigned when workload shifts
- Use Microsoft Word and Excel for back-end tasks and accurate data entry
- Stay current on HIPAA guidance and facility-specific policies
What You Need
- High School Diploma or GED
- Strong written and spoken English communication
- Admin/back-office experience preferred, especially healthcare
- Basic Microsoft Excel and Word skills
- Understanding of medical records processes and HIPAA regulations
- Strong organization skills to manage volume and hit goals
- Professional, calm handling of challenging situations and changing priorities
Benefits
- Not listed (temporary/seasonal role)
Reality check: $13–$15/hr for a full-time PST shift is low, so only pursue if the tradeoff makes sense (remote stability, experience, stepping stone). If you’re trying to climb quickly, you’ll want to treat this like a “get in, build the resume, keep moving” role.
Happy Hunting,
~Two Chicks…