If you’re the kind of person who can keep a cool head, stay organized, and chase down documents without sounding like a robot, this role is for you. Advantmed needs someone who can handle medical record requests, communicate clearly with clinics, and protect patient privacy like it’s sacred.
About Advantmed
Advantmed supports healthcare organizations with services that improve outcomes and streamline operations. This role focuses on the record retrieval side of the house, helping ensure medical documentation is requested, tracked, and received accurately and on time.
Schedule
- Long-term seasonal (temporary) role
- Shift: 8:00 AM – 5:00 PM PST (includes breaks)
- Remote
What You’ll Do
- Handle outgoing medical record requests through the company portal
- Contact healthcare facilities and doctors’ offices to request records and respond to emails
- Provide professional customer service by phone and email
- Follow company policies and legal requirements to protect confidentiality and patient information
- Flag and report customer service issues or potential HIPAA concerns to your Manager/Supervisor
- Keep your Supervisor updated on progress, barriers, special requests, and workload issues
- Support additional tasks as assigned when volume spikes or priorities shift
- Stay up to date on HIPAA regulations and facility-specific policies
- Use Microsoft Word and Excel for backend tasks and accurate data entry
- Handle challenging situations calmly and professionally
What You Need
- High school diploma or GED
- Strong English communication skills (written and verbal)
- Administrative or back-office experience preferred, especially in healthcare
- Basic Microsoft Excel and Word skills
- Understanding of medical records workflows and HIPAA expectations
- Strong organization and time management to meet productivity goals
Benefits
- Pay: $13–$15/hour
- Remote role with consistent scheduled hours
- Long-term seasonal opportunity to build healthcare admin experience
If you’re trying to stack remote experience and you’re comfortable making a lot of outbound follow-ups, this is a straightforward “do the work, hit the goals” kind of job.
Happy Hunting,
~Two Chicks…