- monitor programs, including directing a successful transition to Support and Maintenance teams upon Program Close. Creates and maintains the reporting mechanisms that show the overall health of the program.
- Organizes and facilitates program Release Planning events and monitors Risks and Impediments utilizing approved Lumeris Program management and visibility tools.
- Responsible for documenting and ensuring Risk mitigation and Impediment resolution are managed and communicated effectively Up, Across, and Down within Lumeris and to the client, when/if necessary.
- Collaborates cross-functionally to ensure initiative documentation is completed for all approved work, including the identification and documentation of acceptance criteria, anticipated benefits and success metrics of the implementation.
- Obtains agreement as to services and service levels to be delivered.
- Other duties as assigned.
Qualifications
- Bachelor’s degree or equivalent
- 12+ years of related experience or the knowledge, skills, and abilities to succeed in the role (i.e., Project Management Office; Healthcare Management Consulting, equivalent position in the Healthcare Industry, etc.)
- Significant proven success in overseeing multiple large complex health plan stand up or population health services organization client implementation programs, including delivery operational and/or technical solutions across multiple teams
- Excellent project and program management skills with the proven ability to guide teams to meet performance metrics and deliver on time and within budget
- Advanced understanding of program management methodologies (e.g. Agile, Waterfall, Scrum, Six Sigma)