Payments Processor, Conservice

In this role you will be:

• Navigating utility provider websites to make bill payments
• Researching utility account information to make certain bill information is correct
• Organizing and recording payment information into general trackers

We have seen success in applicants who:

• Are proficient in navigating through multiple different computer programs
• Are comfortable on the phone
• Can work independently to investigate inconsistencies and resolve them
• Are able to explain a complex idea, both verbally and written, using clear, professional language

SKILLSET

Required Skills:

• Comfortable using a computer and a 10-key number pad.
• Proficient in navigating through multiple different computer programs.
• Able to solve problems independently using the resources and tools provided to you.
• Able to make unaided decisions and commit processes to memory.

Desired Skills:

• Average-to-Fast Typing Speed
• Quick mental processing and good hand-to-eye coordination
• Experience with Google Suite (Gmail, Google Calendar, Google Chats, Google Meet)
• Comfortable on the phone (phone calls about once every two weeks to Utility Providers)

Indicators of Successful Applicants:

• Willing to Learn – Committed to quickly learning and adapting to new computer software.
• Goal-Oriented – Can make goals and figure out ways to achieve them.
• Persistent – Can remain constant in efforts to achieve and surpass goals.

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