If you’re the kind of revenue cycle pro who likes clean ledgers, balanced batches, and catching errors before they snowball, this role is a strong match. You’ll own payment posting accuracy end-to-end and jump into AR follow-up when time allows, helping outpatient rehab clinics get paid faster and cleaner.
About Prompt
Prompt builds highly automated, modern software for rehab therapy businesses and the patients they serve. They’re a fast-growing therapy EMR company focused on improving patient care, reducing waste, and fixing stubborn revenue cycle pain points through smarter tech. Their culture leans toward ownership, efficiency, and impact over busywork.
Schedule
• Full-time, fully remote
• Department: PROMPT RCM
• Pay: $22.00–$28.00 per hour
• Remote/hybrid culture (role listed as remote)
What You’ll Do
⦁ Review and accurately post insurance and patient payments with speed and precision
⦁ Resolve daily auto-posted ERA errors to prevent reconciliation issues downstream
⦁ Import and upload payment files from clearinghouses and payer portals, ensuring timely batch processing
⦁ Manually post payments from bank lockbox deposits, facility deposits, and RTA checks
⦁ Complete adjustments, billing corrections, auditing, and account analysis to keep patient ledgers accurate
⦁ Support month-end reconciliation and closing so payments, adjustments, and recoupments are captured before finalization
⦁ Partner with billing staff to correct posting discrepancies and keep batches clean
⦁ Process remote bank deposits and manually post cash receipts deposited to local banks with strong accuracy
⦁ Work with the Client Relations Manager to research and resolve payment discrepancies, with a focus on maximizing electronic payments
What You’ll Do (AR Support, as capacity allows)
⦁ Research and follow up on outstanding insurance claims
⦁ Prepare and submit corrected or appealed claims with supporting documentation
⦁ Help resolve billing issues and recommend adjustments or write-offs to management when appropriate
⦁ Support claim resubmissions, appeals, and patient balance review to protect revenue integrity
What You Need
⦁ Working knowledge of payment posting, including adjustments, write-offs, refunds, and reconciliations
⦁ Familiarity with medical billing, payer policies, insurance rules, and medical terminology
⦁ Ten-key proficiency with speed and accuracy
⦁ Strong organizational skills and comfort in a deadline-driven environment
⦁ Clear written and verbal communication skills
⦁ Strong problem-solving ability and comfort interpreting instructions across different scenarios
⦁ Proficiency with Google Workspace and Microsoft tools (Word, Excel, PowerPoint)
⦁ Prior medical billing and AR experience preferred
Benefits
⦁ Medical, dental, and vision insurance
⦁ 401(k)
⦁ Flexible PTO
⦁ Company-paid disability and life insurance
⦁ Company-paid family and medical leave
⦁ FSA/DCA and commuter benefits
⦁ Discounted pet insurance
⦁ Credits for online fitness classes/gym memberships
⦁ Potential equity compensation for outstanding performance
⦁ Company-wide sponsored lunches
⦁ HQ recovery suite perks (cold plunge, sauna, shower)
This one’s for the people who love accuracy, ownership, and clean financial flow. If that’s you, apply while it’s open.
Get the payments posted right. Keep AR moving. Protect the revenue.
Happy Hunting,
~Two Chicks…