T2 is looking for a Patient Scheduling Representative. If you think that you have the skills for this position check out the qualifications below.
This is a full-time, temporary W-2 contracted position. All employees will be given laptops and equipment to fulfill the role. This is a remote/work from home position. Employees must have adequate internet to support the IT systems.
Responsibilities
- Collecting all required patient information, including scheduling, pre-registration and insurance verification
- Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
- Obtaining and accurately entering necessary demographic, clinical and billing information
- Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
- Collecting copays and payment information when necessary
- Processing required information according to client policies and procedures
- Providing professional, compassionate and concierge-like service to patients
Requirements
- Bachelor’s Degree preferred
- 1-3 years of customer service experience
- Ability to maintain the highest level of confidentiality
- Excellent attention to detail and a commitment to accuracy
- Exceptional interpersonal, written and oral communication skills
- Knowledge of medical terminology is a plus
- Must be flexible and adaptive to a fast-paced call center environment
- Strong computing and software skills (PC, MS Word, Excel, Outlook)
- Strong work ethic, reliability and dependability
- Team player, self-motivated, compassionate and patient care centered
Perks
- Health, vision and dental benefits for those who qualify
- Career development advancement
- Extensive training and learning opportunities
- Knowing that you make a difference every day
- Positive work culture and a great team of people