Patient Scheduling Representative

T2 is looking for a Patient Scheduling Representative. If you think that you have the skills for this position check out the qualifications below.

This is a full-time, temporary W-2 contracted position. All employees will be given laptops and equipment to fulfill the role. This is a remote/work from home position. Employees must have adequate internet to support the IT systems.

Responsibilities

• Collecting all required patient information, including scheduling, pre-registration and insurance verification
• Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
• Obtaining and accurately entering necessary demographic, clinical and billing information
• Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
• Collecting copays and payment information when necessary
• Processing required information according to client policies and procedures
• Providing professional, compassionate and concierge-like service to patients

Requirements

• Bachelor’s Degree preferred
• 1-3 years of customer service experience
• Ability to maintain the highest level of confidentiality
• Excellent attention to detail and a commitment to accuracy
• Exceptional interpersonal, written and oral communication skills
• Knowledge of medical terminology is a plus
• Must be flexible and adaptive to a fast-paced call center environment
• Strong computing and software skills (PC, MS Word, Excel, Outlook)
• Strong work ethic, reliability and dependability
• Team player, self-motivated, compassionate and patient care centered

Perks

• Health, vision and dental benefits for those who qualify
• Career development advancement
• Extensive training and learning opportunities
• Knowing that you make a difference every day
• Positive work culture and a great team of people

APPLY HERE