Two Chicks With A Side Hustle

T2 is looking for a Patient Scheduling Representative. If you think that you have the skills for this position check out the qualifications below.

This is a full-time, temporary W-2 contracted position. All employees will be given laptops and equipment to fulfill the role. This is a remote/work from home position. Employees must have adequate internet to support the IT systems.


  • Collecting all required patient information, including scheduling, pre-registration and insurance verification
  • Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
  • Obtaining and accurately entering necessary demographic, clinical and billing information
  • Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
  • Collecting copays and payment information when necessary
  • Processing required information according to client policies and procedures
  • Providing professional, compassionate and concierge-like service to patients


  • Bachelor’s Degree preferred
  • 1-3 years of customer service experience
  • Ability to maintain the highest level of confidentiality
  • Excellent attention to detail and a commitment to accuracy
  • Exceptional interpersonal, written and oral communication skills
  • Knowledge of medical terminology is a plus
  • Must be flexible and adaptive to a fast-paced call center environment
  • Strong computing and software skills (PC, MS Word, Excel, Outlook)
  • Strong work ethic, reliability and dependability
  • Team player, self-motivated, compassionate and patient care centered


  • Health, vision and dental benefits for those who qualify
  • Career development advancement
  • Extensive training and learning opportunities
  • Knowing that you make a difference every day
  • Positive work culture and a great team of people