Make a real difference by helping patients access affordable prescription medications through compassionate support and seamless service.
About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer experience and digital solutions with over 40,000 employees worldwide. Since 1998, we’ve partnered with leading brands to deliver omnichannel support, technology services, and process excellence. Backed by Bain Capital, we continue to grow across North America, Asia, Europe, and the Caribbean.
Schedule
- Full-time, remote
- Candidates must live in eligible counties within FL, GA, OH, TX, MS, AL, AR, MD, PA, or SC (see complete list in job posting)
- Monday–Friday, standard business hours
What You’ll Do
- Enroll patients into the Prescription Payment Plan and verify eligibility
- Confirm medication coverage and manage approvals for eligible prescriptions
- Apply benefits to reduce patient out-of-pocket costs and handle copayments
- Coordinate with pharmacies to ensure accurate benefit application
- Monitor refills, adherence, and eligibility for ongoing support
- Guide patients through program renewals and updates
What You Need
- Experience in healthcare, insurance, or customer service (prescription assistance a plus)
- Strong communication skills for patients, providers, and pharmacies
- Attention to detail and ability to manage complex processes
- Comfort working independently and collaboratively in a team
- Dedicated home workspace, reliable high-speed internet (10 Mbps down / 5 Mbps up minimum), and strong tech skills
Benefits
- Pay: $15 per hour
- Medical, dental, and vision coverage
- Company-provided equipment
- $25/month cell phone allowance
- Paid training and career growth opportunities
- Referral program: earn $20 per paycheck for every referral (no limits)
- Supportive, inclusive culture welcoming individuals with disabilities and veterans
Step into a role where your support directly improves patients’ access to life-changing medications.
Join us and help make healthcare more affordable for those who need it most.
Happy Hunting,
~Two Chicks…