Responsibilities
Looking for a flexible gig you can do from home? Join our team of Customer Care PROs! We’re looking for friendly and attentive independent contractors to support a leading brand in the healthcare space.
In this role, you’ll be the primary point of contact for patients calling to enroll in specific pharmacy programs through inbound and outbound phone support, as well as administrative functions.
Call types may include:
- Assisting patients with placing orders/refills
- Checking on the status of an order
- Enrollment updates
- Processing payments
- Communication with pharmacy staff
There are many perks to contracting with us:
- Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home.
- Work when it’s convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you.
- Gain experience in different industries: Expand your skillset and broaden your horizons while providing exceptional customer service.
- Supportive environment: We’re there to help so you can focus your efforts on bringing top-notch service to the customers we serve.
Earnings Potential
- Earn up to $17.40 per hour (per Customer Interaction Minute with a 39 minute minimum guarantee)
Schedule
- Flexible schedule opportunities – you create your own schedule!
- Hours of operations are 7am-7pm CT Monday-Friday
Skills Needed
- Ability to provide excellent, patient, and empathetic customer service.
- Excellent verbal and written communication skills.
- Tech-savvy and avid computer user.
- Friendly tone and professional demeanor.
Work Environment Requirements:
- Quiet, uninterrupted space during all working hours.
Technology Requirements
- Personal computer (no tablet)
- Broadband internet connection, recommended at least 10 MBPS
- Wired internet connection, such as cable, fiber optic, or DSL (no Wi-Fi, satellite, or mobile internet)
- Windows 10 or Windows 11 operating system
- Windows Security/Microsoft Defender Antivirus (included in Windows 10 and 11 and free to use), running and up to date
- Wired USB headset with microphone.
- A smart phone and be willing to accept texts related to program work.
- Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
- Dual monitors (strongly recommended)
Important Information
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington state. Contractors must also successfully pass a criminal background check.
Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.
Date Posted:
2025-03-06
Valid Through:
2025-03-23
Language Requirement:
English
Working Solutions
Telecommute
United States
Call Center Customer Service; Insurance; Medical