Cadence is building proactive, at-home care that helps seniors manage chronic conditions before things become emergencies. If you’re strong in multi-channel support and you want a steady part-time schedule while doing meaningful work, this role is a clean fit.
About Cadence Health
Cadence partners with leading health systems to deliver technology-enabled remote monitoring and daily support for seniors managing chronic conditions. Their care teams help patients stay healthier at home while reducing avoidable ER visits and hospitalizations.
Schedule
- Remote (U.S.)
- Monday–Friday, 9:00am–1:00pm ET (part-time)
- Call center environment supporting patients and clinicians across multiple channels
What You’ll Do
• Support patients via phone, email, and chat by answering questions, troubleshooting, rescheduling, and resolving issues quickly
• Educate patients on Cadence tools and device usage so they can stay engaged in remote monitoring
• Escalate patient concerns to the right care delivery teams and follow up to ensure resolution
What You Need
• Multi-channel help desk experience (voice, email, SMS) working directly with consumers
• Healthcare-related customer experience (advocacy, health system, insurance), ideally with Medicare patients, in a metrics-driven role
• Strong problem-solving skills, comfort working remotely, and a patient-first communication style
Benefits
• $20–$22/hour expected pay range
• Company-provided equipment (laptop, monitor, keyboard, mouse)
• Mission-driven culture focused on improving outcomes for seniors
Part-time, remote, healthcare-adjacent support roles that actually matter don’t sit open forever.
If you’ve got the experience, apply and lock in the schedule.
Happy Hunting,
~Two Chicks…