Hospitality Softnet is a national hotel training firm, with more than 25 years of experience, seeking part-time Mystery Shoppers for hotel reservations departments.
The key requirements for the role:
HOTEL RESERVATIONS background & familiarity with the sales process preferred
- Detail-oriented with strong organizational skills
- Reliable; able to meet daily and weekly deadlines and respond to all calls and messages within 24 hours
- Able to adhere to and maintain high quality and professional standards, verbally and written
- Exceptional writing and proofing skills
- Excellent knowledge of computers (MS Word, Windows and Email)
- Home office with a quiet work environment
- Office set up to include Windows-based computer with MS Word, internet access and telephone for outgoing calls only. (Can use a cell or land line).
- Regular and reliable daily access to internet and email
- Although calls may be assigned across all shifts – day, evening and audit -you have the flexibility to work on days that are convenient for you
needs.
The testing process involves contacting reservation agents from a home office via telephone, followed by a written report, which evaluates the manager’s selling skills. All work is submitted via email.
We supply initial training and ongoing resources to ensure success.
Testers work on a part-time, but consistent year-round basis, while still allowing flexibility with their schedule –allowing them to continue to use their industry skills!
- Due to the large volume of responses, only applicants who meet the above requirements will be contacted.
- Only candidates no longer engaged in the hotel industry will be considered, so as to avoid any potential conflicts of interest, and out of respect for our clients. Please be sure the information/resume submitted is current when applying to ensure you are considered.
If the above description sounds like you, this role also provides:
- Supplemental income while working from the comfort of your home, based on the number of assignments completed
- Future growth with the company and potential to increase your income potential by cross-training in other areas
- Financial and time savings with a 30 second commute!
- Ability to use your past hotel reservations experience in a meaningful way to help others be successful
- The opportunity to work with a stable company who has been working with our partners in the industry for 25+ years