Employer: Omni Interactions

Project Overview

Omni Interactions is looking for an Account Manager to join us. Who is Omni? We’re disrupting the work-at-home contact center model by using fresh faces & new ideas to build our business & attract clients. We want your expertise & drive to help Omni find its footing in this growing world using automation to build the next generation of contractors. How? Not by using buzzwords, but by using creative solutions. Do you have the vision & drive? Join the Omni-Verse & change the world.

Who is Omni? Omni is a start-up with a vision – Our Gig Brand Ambassadors (GBAs) are independent contractors who have specialized skills & represent a particular brand consistently across all channels (email, text, phone, chat, bot).

We are also reinventing how gig workers are treated—improving earning opportunities and forming communities of interests, in which GBAs who share similar special skills can connect and feel a sense of belonging.

Summary:

We need a strong Account Manager who can execute on the client contract, manage our supervisor team & encourage top performance from our GBA population. We need you to learn the clients’ business & delivery model, then deliver on metrics.

Job Description

Qualifications

Preferred Qualifications

Education & Experience:

Why Join the Omni-Verse:

We’re a collection of thinkers & doers who are always looking ahead to what we can do better. We’re always challenging ourselves to reimagine what’s possible. We offer a comprehensive salary + benefits package to attract and retain the top talent to enhance our culture. Here’s an overview of what you’ll get when you join Omni:

The anticipated salary range for this position is $40,000-$50,000 annually. This position is eligible to participate in an annual incentive program.

To join the Omni-Verse, apply now!

Omni Interactions is proud to be an equal opportunity employer. Omni Interactions is committed to building a diverse and inclusive workforce that respects and empowers all employees, regardless of background.

Keywords: leadership, account, operations, BPO, call center, contact center, supervisor, lead, people, collaboration, skills, service, staffing, contact, center, call, center, customer service

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