Onboarding Specialist, CCS Construction Staffing

Responsibilities

• Provide quality service via telephone
• Deal with high call volume and work under pressure
• Assist employees with through their paperwork from start to finish
• Answer general information inquiries from workforce regarding applicant paperwork, tax credit programs, weekly payroll, and timecards
• Communicate with new hires before their start date to provide necessary information (e.g. work schedules and contract details)
• Adhere to accepted company policy and procedures in providing services to workforce
• Maintains an acceptable standard of quality in dealing with the workforce
• Responds politely and professionally to workforce
• Cooperate with co-workers and works as a member of a team
• Accepts change in a productive manner
• Ability to work independently
• Assist other departments in KPI/Metric tracking
• Performs other duties as assigned

Qualifications

• Previous experience in customer service
• Experience with HRIS and ATS
• Familiarity with employment paperwork
• Excellent verbal and written communication skills
• Confidentiality and work ethics

Schedule/Compensation/Benefits:

• Night time and weekend availability.
• Fully remote after the first 2 weeks.
• Compensation: Hourly DOE
• Full Medical, Dental and Vision after 60 days for full time employees.
• PTO and Paid Holidays

APPLY HERE