Surface Experts of Central Tampa is hiring a detail-obsessed Office Administrator to keep the business running tight, from scheduling techs to invoicing and customer follow-up. If you like autonomy, can juggle moving parts without dropping the ball, and you take pride in “owning the day,” this is your lane.
About Surface Experts of Central Tampa
Surface Experts is a national surface repair brand focused on fast, professional spot repairs (floors, countertops, tubs, cabinets, appliances, furniture, elevator panels, and more). Their mission is to build strong teams, solve customer problems, and reduce waste by repairing instead of replacing.
Schedule
- Full-time
- Remote (listed as Tampa)
- Must be available to manage calls, scheduling, and day-to-day operations in real time
What You’ll Do
- Coordinate daily operations with sales, field technicians, and the support center
- Manage calendars and schedule service appointments, including last-minute route changes
- Handle invoicing, price adjustments, accounts receivable, expenses, and compliance tasks
- Answer phones, take detailed notes, and maintain strong customer communication
- Send estimates and update customer accounts for the sales team
- Maintain electronic and paper files; keep the customer database updated
- Track add-ons and ensure repair photos are uploaded into the company software
- Build and maintain reports and internal tools
- Support company vehicle fleet needs (maintenance, repairs, insurance, etc.)
- Participate in scheduled meetings and help manage customer expectations from start to finish
What You Need
- Prior office administration experience (required)
- Strong verbal and written communication skills
- Comfortable with Microsoft Office and learning new software quickly
- Excellent organization, multitasking, and follow-through
- Calm, professional, can-do attitude with pride of ownership
- High School Diploma or equivalent (Associate degree in business preferred)
- Notary Public certification is a plus
- Valid driver’s license question is included in the application
Benefits
- Competitive salary: $42,500–$52,500/year
- Bonus based on performance
- Paid time off
- Free uniforms
- Opportunity for advancement
- Paid training (noted in benefits section)
If you want to stand out on the application, your “why” should scream: “I’m the person who makes chaos behave.” Mention scheduling, invoicing/AR, customer service, and how you keep teams aligned without babysitting.
Happy Hunting,
~Two Chicks…