Nurse Clinical Support Specialist

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
At Coram CVS/specialty infusion services , we have a uniquely rewarding setting for you to start your career in the healthcare field. As a national leader in the Home Infusion field, we seek those special individuals who not only possess experience working an administrative field but also a thirst to help make a difference inpatient’s livelihood’s by providing superior internal and external customer service.

As an Administrative Assistant – Nurse Scheduler, you will support the Home Infusion Nursing department by assisting with assembling and maintaining patient clinical charts and track nursing visits with patients.

Make a difference by bringing your personal touch and compassion to a patient’s life by documenting all nursing communication and ensuring patient clinical charts are up-to-date and accurate.

Key Responsibilities:
* Gather information for initial admission packets for new patients; review all new charts to ensure necessary nursing paperwork is included, tracking and timely retrieval of signed Plan of Treatments and nursing orders.
* Obtain required co-signatures from a nurse or pharmacist; initiating discharge summaries, discharging patient therapies in the system. Manage master schedule for nurses determining optimal staffing coverage for full-time, per diem and agency nurses.
* Track visit corrections and notifying the primary nurse case manager of patient therapy changes or nursing orders.
* Verify daily nursing visits, coordinate changes in scheduled visits.
* Retrieve nursing reports and on-call messages daily, data entry of nursing notes and other related duties as directed by the supervisor.

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Required Qualifications :

* Minimum 1 year experience with medical terminology.
* Minimum 1 year experience in customer service.
* Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone.
* Proficient to advanced PC skills, including MS Windows-based applications specifically Excel, Outlook and Word.

COVID Vaccine Required :

N/A

COVID Requirements :

Preferred Qualifications :

* Experience in the home health or healthcare industry.
* Experience with Nurse scheduling.

Education :

Verifiable High School diploma or GED is required.

Pay Range

The typical pay range for this role is:

$17.00 – $27.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.