Employer: NerdWallet

NerdWallet’s mission is to provide clarity for all of life’s financial decisions. As a Member Support Specialist, you’ll help provide account support, technical support, and basic financial guidance to NerdWallet’s rapidly growing membership base. As part of the User Operations team, you will be a key part of ensuring an excellent member experience on NerdWallet.com. You’ll help members with account issues, credit score questions, product recommendations, and more in both 1:1 and 1:many platforms.

We are looking for Nerds with a passion for helping people and an interest in personal finance as we significantly expand the product experiences offered to NerdWallet’s members. This role will consist primarily of responding to member requests across multiple platforms and providing consumers with appropriate resources and guidance as they continue on their financial journey.

Where you can make an impact:

Core responsibilities:

You are:

Your experience:

We recognize not everyone will have all of these requirements. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

Details:

Where:

APPLY HERE