Help make healthcare simple, accessible, and supportive for everyday people. Sana Benefits is hiring a Member Advocate to guide members through the complexities of health insurance, resolve issues, and deliver a seamless care experience.
About Sana Benefits
Sana is a modern health plan solution built for small and medium businesses. By cutting wasteful spending and using integrated technology, Sana helps members access high-quality care at lower costs. Founded in 2017, the company is backed by leading Silicon Valley investors and reinsurance partners, and is dedicated to fixing the healthcare system from the inside out.
Schedule
- Full-time, remote role (U.S.-based)
- Work across multiple communication channels (phone, text, chat, email)
- Join a dynamic startup environment with growth opportunities
What You’ll Do
- Provide clear guidance on health insurance and benefits
- Support onboarding for new members, ensuring they choose the right plans
- Assist members with provider searches, claims issues, and referrals to care managers
- Deliver feedback to product teams to improve member experiences
- Ensure every member feels supported and cared for
What You Need
- Bachelor’s degree with 2+ years of experience in social work, patient advocacy, or health coaching (preferred)
- Strong communication skills; bilingual in English and Spanish preferred
- Knowledge of healthcare or insurance benefits a plus
- Entrepreneurial mindset and ability to thrive in a startup setting
- Comfortable with technology and adapting to change
Benefits
- Salary: $55,000 annually
- Stock options in a rapidly scaling startup
- Flexible vacation policy
- Medical, dental, and vision insurance
- 401(k) and HSA plans
- Paid parental leave and remote work stipend
- Wellness program and career growth opportunities
This opportunity won’t last—applications are reviewed on a rolling basis.
Join Sana Benefits and help create a healthcare system that feels simple, affordable, and human.
Happy Hunting,
~Two Chicks…