As an Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation.
Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly!
Who you are:
· You have the ability to obtain your resident state health insurance license or current possess an active health insurance license
· You have previous sales experience or a passion for learning and growing in a sales role
· You have strong technology skills; you can easily navigate between multiple systems
· You are coachable and teachable
· You have a high level of integrity and customer focus
· You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions
What you should know:
This is a sales role within a call center environment. You will spend your work day on the phone answering calls from beneficiaries. Your calls will be recorded and monitored. Occasionally, you may be required to make outbound calls to follow up on leads. You will be required to meet daily sales metrics and goals. To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone.
· Hours: Must be able to work 5:00AM-5:00PM PST, including weekends as needed. Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th.
· Licensing: Our Associate Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background checks prevent or adversely affect licensing or certification.