🧾 About the Role
Join One Call as a Medical Services Coordinator I, helping to coordinate care and support services for workers’ compensation clients. You’ll serve as the bridge between patients, providers, and internal teams—resolving escalated issues, managing incoming inquiries, and ensuring quality delivery of medical coordination services. This role blends client care, administrative precision, and independent problem-solving.
✅ Position Highlights
• Pay Range: $36,400 – $52,700 annually
• Employment Type: Full-time
• Location: Fully remote (U.S. only)
• Benefits: Medical, dental, vision, 401(k) match, tuition reimbursement, wellness programs, generous PTO, referral bonuses, pet insurance, and life/disability coverage
📋 What You’ll Own
• Respond to and resolve escalated medical service inquiries
• Coordinate appointments and care plans across multiple systems
• Use critical thinking and root cause analysis to solve complex service issues
• Document case updates while maintaining HIPAA compliance
• Provide informal mentorship to junior coordinators and support team operations
🎯 Must-Have Traits
• Associate’s degree or higher, or 3+ years of relevant experience
• Strong communication skills, both verbal and written
• Ability to multitask and manage multiple systems and workflows
• Experience handling sensitive or confidential information with professionalism
• Self-motivated with the ability to work independently in a fast-paced remote environment
💻 Remote Requirements
• Dedicated, distraction-free home workspace
• Stable high-speed internet connection
• Standard computer setup with secure access tools
💡 Why It’s a Win for Remote Job Seekers
• Provides a fully remote path into the healthcare coordination field
• Competitive compensation with room to grow into more senior roles
• Strong company culture focused on employee wellbeing and support
• Meaningful work that directly helps patients and providers every day
✍️ Call to Action
If you’re ready to step into a fully remote healthcare role where your problem-solving skills and empathy can shine, this Medical Services Coordinator I position could be the perfect fit. Apply now and help make a difference from wherever you call home.