If you like problem-solving, paperwork, and getting paid correctly (for real), this one’s a strong “grown-up remote” role. It’s collections and reimbursement, not a fluffy call-center gig.
About CVS Health
CVS Health supports millions of members through healthcare, pharmacy, and benefits services, focused on making care more connected and affordable.
Schedule
- Full-time (40 hours/week), remote
- Flexible start time: begin your 8-hour day between 6:00am and 9:30am, end by 6:00pm (some locations require a 7:00am start)
- Application window closes 12/31/2025
What You’ll Do
⦁ Follow up on patient accounts and unresolved claims
⦁ Work with insurance companies to fix denials, short-pays, and claim rejections
⦁ Correct and resubmit claims (when allowed)
⦁ Check claim status via phone and payer portals
⦁ Prepare adjustments, write-offs, and refunds as needed
⦁ Interpret payer contracts to verify proper payment
⦁ Escalate payer trend issues to leadership
⦁ Maintain quality and productivity standards while documenting accurately
What You Need
⦁ 1+ year experience in a professional environment
⦁ 1+ year using Excel, Outlook, and Word
⦁ High school diploma/GED (verifiable)
Preferred
⦁ Home infusion or DME experience
⦁ Billing/collections, AP/AR experience
⦁ Experience with healthcare reimbursement systems
⦁ Strong detail focus + urgency, solid customer service, team mindset
Benefits
⦁ Pay range: $17.00 – $28.46/hour (actual offer depends on location + experience)
⦁ Bonus/short-term incentive eligible (in addition to base pay)
⦁ Benefits start the first of the month after your start date
⦁ Medical/dental/vision + 401(k) with match + employee stock purchase plan
⦁ Wellness programs, counseling, financial coaching, PTO, discounts, tuition support (eligibility-based)
Straight no-chaser: this one says “Arizona” in the location. If you’re in Illinois, don’t assume you can apply unless the posting explicitly allows IL. If you want, paste the link or the “Location” line from the original page where it lists eligible states, and I’ll tell you immediately if it’s a waste of time or a real option for you.
Happy Hunting,
~Two Chicks…