Support healthcare practices by helping resolve outstanding insurance claims while working 100% remotely.
About pMD
pMD partners with healthcare professionals to reduce errors, maximize revenue, and keep physicians financially independent. Our team is relentless in solving tough problems while balancing urgency with freedom outside of work. Leaders are built through mentorship, and every team member is expected to embody our core values to create lasting impact.
Schedule
- Contract role, remote (US-based only)
- Minimum 20 hours per week
- Calls must be made between 8:00 AM – 6:00 PM EST
- Compensation: $6.00 per verified claim (paid on a per-claim basis)
Responsibilities
- Contact insurance carriers to follow up on overdue accounts and secure claim payments
- Research and update statuses for unpaid or denied claims
- Take corrective action to resolve outstanding claims, including high-complexity charges, ensuring compliance with payer guidelines across multiple states
- Prepare and submit appeals with supporting documentation for denied claims
- Document detailed activity notes for each account in company software
- Meet or exceed productivity standards (minimum 7 encounters per hour / 175 per week)
- Maintain strict compliance with HIPAA and all applicable regulations
Requirements
- Prior experience in medical billing or collections, with strong knowledge of ICD-10, HCPCS, and medical terminology
- Proven ability to communicate effectively with payers
- Exceptional attention to detail and organizational skills
- Basic computer and word processing knowledge; must have active Microsoft Word subscription and access to a reliable printer with paper/ink
- Must currently operate as a sole proprietor or be willing to register a business under independent contractor guidelines (W-9 required)
- Must reside in the United States and be authorized to work in the US
Benefits
- Flexible contract schedule (minimum 20 hours/week)
- Opportunity to support healthcare providers and gain valuable claims resolution experience
- Work from home with autonomy
Join pMD in helping physician practices maximize revenue while making a tangible difference in healthcare operations.
Happy Hunting,
~Two Chicks…