If you’re the kind of person who can keep claims clean, denials low, and payments moving without losing patience with insurance portals, this role is for you. You’ll handle end-to-end billing workflows, support patients with professionalism, and protect compliance while keeping revenue cycle operations tight.
About CrewBloom
CrewBloom supports client-based teams with remote specialists across healthcare operations and administrative support. In this role, you’ll support a healthcare client where accuracy, follow-through, and HIPAA-compliant handling of patient information are non-negotiable. It’s process-driven work with real accountability and clear outcomes.
Schedule
- Full-time, client-based
- Fully remote with a dedicated home office setup required
What You’ll Do
⦁ Prepare and submit accurate medical claims to insurance companies, including Medicare and Medicaid
⦁ Generate and send patient invoices, follow up on balances, and resolve discrepancies
⦁ Verify insurance coverage and eligibility, confirming authorizations and referrals before services are rendered
⦁ Assign proper codes (ICD-10, CPT, HCPCS) and ensure coding compliance
⦁ Post and reconcile payments from insurers and patients, applying them accurately in the billing system
⦁ Investigate denials and rejections, submit appeals, and address root causes to reduce future denials
⦁ Communicate with patients regarding billing questions, payment plans, and financial assistance options
⦁ Maintain organized documentation of claims, payments, and communications
⦁ Follow HIPAA and billing compliance standards to protect patient data and maintain integrity
What You Need
⦁ High school diploma or equivalent (required); billing/coding certification preferred
⦁ 1+ year of medical billing experience (healthcare setting preferred)
⦁ Proficiency with medical terminology, claim workflows, and billing procedures
⦁ Experience with billing software/EHR systems (Epic, Cerner, or similar)
⦁ Strong attention to detail, organization, and time management
⦁ Strong written and verbal communication with patients, providers, and insurance reps
⦁ Problem-solving mindset and ability to improve revenue cycle processes
⦁ Team-oriented approach and collaboration across departments
⦁ Reliable tech setup:
- Primary internet 15 Mbps minimum, plus backup internet 10 Mbps minimum (power-outage capable)
- Primary laptop/desktop meeting minimum specs (modern i5/i3 or Ryzen 5 equivalent, 8GB RAM)
- Backup device meeting i3-level performance and usable during power interruptions
- Webcam, noise-canceling USB headset, smartphone, and a quiet dedicated home office
Benefits
⦁ Inclusive, innovative team culture with growth support
⦁ Opportunities to learn, contribute, and strengthen revenue cycle outcomes
⦁ Fast-paced environment for detail-driven operators who like closing loops
⦁ Flexibility to work remotely and build your ideal setup
⦁ Better work-life integration with no commute
Medical billing roles like this tend to get filled by people who are consistent and relentless about follow-up, so if that’s you, don’t wait.
If you can keep claims moving and patients treated with respect, go get it.
Happy Hunting,
~Two Chicks…